Privacy Policy


    What we collect

  • We may collect the following information:

    • your name
    • contact information including email address
    • demographic information such as your zip code, preferences and interests
    • other information that is relevant to customer surveys and/or offers

    A full list of cookies we collect can be found here.

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    What we do with the information we gather

  • This information is needed so that we can understand customer needs, improve our service and for the following reasons:

    • internal record keeping
    • improving products and services
    • we may periodically send promotional emails about products and special offers, using the email address you have provided
    • we may occasionally contact you for market research purposes. You may be contacted by email, phone, fax or mail. We may use any information gathered to customise the website according to customer interests.
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    Google Signals

  • This Google Analytics feature records data about how users use our site across multiple devices and sessions. This data includes, among other things, your location, your search and YouTube history as well as demographic data (site visitor data). We may use this data for customized advertising with the assistance of Google Signals. If you have a Google account, your site visitor information will be linked to your Google account by Google Signals and used to send you customized promotional messages. The data is also used to compile anonymized statistics of our users’ online patterns.

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  • Hudson Reed is fully committed to ensuring your personal information is kept secure. We have implemented appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online, and to prevent unauthorised access or disclosure.

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    How we use cookies

  • A cookie is a small file which asks to be placed on your computer’s hard drive. If you agree, the file is added and the cookie helps to analyse web traffic or informs you when you visit a particular website. Cookies also allow web applications to respond to you as an individual, tailoring its operation to suit your needs, likes and dislikes, by gathering and remembering information about your preferences. uses traffic log cookies to identify which website pages are being used. This helps us to analyse data about web traffic and improve our website. This information is used solely for statistical analysis purposes. The data is then removed from the system.

    Cookies enable us to monitor which pages our customers find useful and which they don’t, helping us to provide you with a better website and shopping experience. They do not give us access to your computer or any other information about you, other than that which you choose to share with us. You can choose whether to accept or decline the use of cookies on your browser. Most web browsers automatically accept cookies, but this setting can be altered if you so wish. Do be aware that declining cookies prevent you taking full advantage of the Hudson Reed website.

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    Links to other websites

  • The Hudson Reed website may contain links to other websites of interest. If you use these links to leave our site, please be aware that we do not have any control over the content of that website and cannot be responsible for the protection and privacy of any information you may provide whilst visiting such sites. These website are not governed by this privacy statement. We recommend that you exercise caution and view the privacy statement applicable to the website in question before submitting any information.

    Controlling your personal information

    You may choose to restrict the collection or use of the personal information you provide in the following ways:

    • when you are asked to fill in a form on the website, look for and check the box which indicates that you do not want the information to be used for direct marketing purposes
    • if you have previously given your consent for your personal information to be used in this way, you may change your mind at any time. Write to us or email

    Hudson Reed will not sell, distribute or lease your personal information to third parties without your permission, or unless we are required by law to do so. We may use your personal information to send you third party promotions that we feel may be of interest to you, if you tell us that you want this to happen.

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    List of cookies we collect

  • The table below lists the cookies we collect and what information they store.

    COOKIE name COOKIE Description
    CART The association with your shopping cart.
    CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
    COMPARE The items that you have in the Compare Products list.
    CURRENCY Your preferred currency
    CUSTOMER An encrypted version of your customer id with the store.
    CUSTOMER_AUTH An indicator if you are currently logged into the store.
    CUSTOMER_INFO An encrypted version of the customer group you belong to.
    CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
    EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
    FRONTEND You sesssion ID on the server.
    GUEST-VIEW Allows guests to edit their orders.
    LAST_CATEGORY The last category you visited.
    LAST_PRODUCT The most recent product you have viewed.
    NEWMESSAGE Indicates whether a new message has been received.
    NO_CACHE Indicates whether it is allowed to use cache.
    PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
    POLL The ID of any polls you have recently voted in.
    POLLN Information on what polls you have voted on.
    RECENTLYCOMPARED The items that you have recently compared.
    STF Information on products you have emailed to friends.
    STORE The store view or language you have selected.
    USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
    VIEWED_PRODUCT_IDS The products that you have recently viewed.
    WISHLIST An encrypted list of products added to your Wishlist.
    WISHLIST_CNT The number of items in your Wishlist.
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